Better Patient Experience. Powered by Flow AI.
Improve your pre-patient visit workflow from your referral to your patient visit with our Agentic AI Suite.
Grow Your Revenues & Achieve Operations Efficiency Using AI.
What Problem Are We Focused On Solving
The Challenges You Face Drives Us
As a Healthcare Provider, you are asked to deliver exceptional patient experience, improve operating efficiency, grow revenues & margins - all with fewer resources & legacy systems.
01
Scheduling & clinic front desk teams faced with staff shortages & high turnover
Long Holds on Calls Navigating Your IVR, Waiting to Speak to Your Busy Agents
02
Your Scheduling / Patient Support Teams Can Only Be Reached During Office Hours
Your Scheduling / Patient Support Teams Can Only Be Reached During Office Hours
03
Challenges in getting compliance with new processes or workflows you put in place
Language Gaps and Fragmented Communications
04
Unclear rules engine makes onboarding of new staff and training challenging
Extremely Long Wait Times at Clinics
Our Solution
Meet Emily, Your AI-Powered
Super-Employee
Emily has an orchestrated suite of AI agent skills that handles everything end-to-end from your faxes/inbox to successful patient visits. She works within your existing EMR & telephony systems, follows your policies, and escalates exceptions to your human staff with full context.
Stop Losing Time with your Faxes & Inbox
Stop Losing Time with your Faxes & Inbox
What Emily Does
Reads & classifies your faxes, extracts data using a Visual LLM, enters referrals & documents in the EMR
What Emily Does
Reads & classifies your faxes, extracts data using a Visual LLM, enters referrals & documents in the EMR
Guardrails
PHI minimization
Confidence thresholds
Automate failed eligibility checks
Integrations
Fax gateways
Guardrails
PHI minimization
Confidence thresholds
Automate failed eligibility checks
Integrations
Fax gateways
What Emily Enables For You
Fewer human touches per fax
Fewer mis-routes
Fewer order entry staff
What Emily Enables For You
Fewer human touches per fax
Fewer mis-routes
Fewer order entry staff
How Emily Works
Flow AI's Reasoning Engine
Centralize your tools for improved productivity and efficiency
Contextual Reasoning Engine
Flow AI's proprietary Contextual Reasoning Engine transforms patient access management with intelligence that feels empathetic.
Knowledge Base
• Policies & Manuals
• FAQs
• Physician Directory
Context & Memory
• Patient Verification
• Patient Preference
• Past Encounters
Enterprise Data
• Payor Rates
• Self-Pay Rates
• Consent Forms
Specialty-Specific Workflows
Pre-built, specialty-specific patient journeys delivering customized, end-to-end workflow automation for every patient care scenario.
Cardiology
• Patient Screening Form
• Risk Assessment
• Treatment Plans
Orthopedics
• Initial Assessment
• Pre-Operative Screening
• Patient Intake
Radiology
• Patient Screening Form
• Patient Intake
• Scan Requirements
Patient Simulation Framework
Healthcare-grade simulation engine that enables safe, accurate, predictable agent performance through rigorous testing.
RAG Accuracy
6m 24s
Guardrails Adherence
9.2
Knowledge Base
• Policies & Manuals
• FAQs
• Physician Directory
Context & Memory
• Patient Verification
• Patient Preference
• Past Encounters
Enterprise Data
• Payor Rates
• Self-Pay Rates
• Consent Forms
Contextual Reasoning Engine
Flow AI's proprietary Contextual Reasoning Engine transforms patient access management with intelligence that feels empathetic.
Specialty-Specific Workflows
Pre-built, specialty-specific patient journeys delivering customized, end-to-end workflow automation for every patient care scenario.
Patient Simulation Framework
Healthcare-grade simulation engine that enables safe, accurate, predictable agent performance through rigorous testing.
Flow AI Integration Engine
Flow AI is integrated to work seamlessly with your existing EMR/RIS/Other System of Record and Telephony Systems
EMRs
Radiology Information Systems (RIS)
Telephony/CCaaS Platforms
Outcomes
The Results Speak for Themselves
Flow AI is trusted by leading Health Systems, Physician Groups, Radiology Groups, Home Healthcare Providers and Ambulatory Surgery Centers to improve their patient experience, operating efficiency and margins.
Leakage
Conversion to Scheduled
Denial Rate
First-Pass Approval
What We Fix
Stalled referrals
Missing documentation and payer prerequisites
Missed callbacks
How
Referral completeness checks
Automated outreach
First‑time‑right scheduling
Payer rule-pack completion check
Analytics on drop‑offs
Audit-ready trails
Leakage
Conversion to Scheduled
Denial Rate
First-Pass Approval
Safety
Trust Center
Security & Compliance
- HIPAA compliant; SOC 2 Type II controls and practices
- No patient data stored on our platform your EHR remains the source of truth
- PHI minimization; encryption in transit and at rest
Identity & Access
Auditability & Safety
Integrations & Deployment
Frequently Asked Questions
Have another question? Please contact our team!
About Flow AI
Flow AI is co‑founded by healthcare and technology leaders with deep, hands‑on operations experience. We are outcome‑first and design for reliability, guardrails, and compliance. We work inside your systems to deliver booked, compliant visits—not just conversations.
We are outcome‑first
not channel‑first. For us it is not just about chat bots or voice agents. What matters most to us is the outcomes we deliver to you to achieve your objectives.
We drive end‑to‑end workflow efficiency
Healthcare and Agentic AI are filled with point solutions. What matters most to us is to enable you to transform end-to-end of your patient access workflow to achieve true operating efficiency.
We ensure 100% trust and guard‑railed automation
We follow your policy & rule packs; human‑in‑the‑loop; 100% observability & HIPAA compliance
We work with your existing systems
no rip‑and‑replace needed to accommodate our Ai Agents.
Ready to Transform the Way You Work?
Join the leading Healthcare Providers who are powering their way forward with Flow AI.
Try Flow AI Now